FAQs
Here are more of our most frequently asked questions. Get in-touch if you have any questions not covered below.
Subscription and Refills
The clubBundant subscription gives you access to Bundant’s pantry tracking and refilling app so you can recieve the right amount of products, exactly when you need them. Your subscription also gives you discounted clubBundant prices on your favourite brands, with free home delivery on all your refills.
Membership costs £9.99pm* but you can get FREE lifetime membership with your Bundant Starter Bundle when you signup to Dirty Laundry.
Absolutely, you can easily change or cancel your subscription at any time through your clubBundant online account or by emailing us at hello@bundant.co.
You can update your payment information through your clubBundant online account. Alternatively, you email us at hello@bundant.co and we’ll be happy to assist you.
For hygiene reasons, refills cannot be returned once they have been dispatched to you. However, you can cancel your clubBundant subscription at anytime to stop receiving product refills.
You can use our handy Order Tracking page, to check your order status. If your Bundantband doesn’t arrive after 5 working days since you placed your order, Get in-touch with us with your name and order number. With Bundant’s smart tech, you will always receive your clubBundant refills before you run out of products at home.
Shipping
We offer FREE standard delivery to all mainland UK addresses. This applies to our Bundant Starter Bundles and clubBundant refills.
We typically dispatch orders received before 4pm by the next working day. During high volume periods, like Christmas, it may take us a little longer to ship your order. You will get a shipment notification email as soon as your package is dispatched. With Bundant’s smart tech, you will always receive your clubBundant refills before you run out of products at home.
Bundant currently only operates in the UK but drop us a line if you’d love to see Bundant in your country: Get in-touch
Unfortunately, we do not offer a direct exchange on Bundantband purchases. If you wish to purchase a different Bundantband, you can place a new order on our website and return the items you do not wish to keep. For clubBundant refills, you can swap between products at anytime using our webapp. However, once your refill has been dispatched, it cannot be exchanged or returned.
You can only ship refills to one address at a time. However, you can update your address on your clubBundant online account and we will dispatch your refills there next time.
Pre-Orders
A pre-order is a way to reserve a product before it becomes available to the wider public. As one of our earliest customers, you can save £70 with the Bundant starter bundle. You also get FREE lifetime membership with your Bundant Starter Bundle when you signup to Dirty Laundry.
Absolutely, you can cancel your pre-order at anytime before the product is released. Before we even start manufacturing, we’ll get in-touch again to give you the option to cancel or keep your pre-order. We’ll also send you updates via our Dirty Laundry newsletter through out the production journey.
Yes, you can make changes to your pre-order or even add additional items to your order before the product is released. Contact us and we’ll make the changes for you.
The exact date that you will receive your Starter Bundle will depend on a number of factors, including the production timeline and the shipping schedule. Typically, you will receive the product on or around the estimated release date (August 2023). We’ll also keep you updated throughout via our Dirty Laundry newsletter.
We will update you regularly on Bundant’s progress via our Dirty Laundry newsletter. In the unlikely event that Bundant is not released or will be significantly delayed, we will offer you the option to cancel your pre-order and receive a refund. If you have any further questions or concerns, get in-touch with us.
Bundantbands
When we launch, Bundant will work with all laundry and dishwashing products. However, we plan to expand quickly to other home essentials. Get in-touch to drop your suggestions of what products we should expand to next!
Bundantbands come in different sizes to fit on most standard pantry containers. Brands we cover include Ikea, Joseph Joseph, OXO and more. If you don’t have an existing container, you can select a classic Glass Bamboo Jar with your Bundant Starter Bundle.
Bundantband is powered by an internal Lithium battery. It comes with a 1 year battery life and you can recharge it quickly with USB-C plug.
Bundant will automatically charge your preferred payment method when an order is placed for you. You can easily manage your payment information and order history in the Bundant app. Delivery on refills is always FREE.
clubBundant costs £9.99pm* and includes a Free Bundantband. Your membership also includes access to our intelligent webapp to track your pantry on autopilot plus member’s prices on refills with free delivery. However as an early customer of Bundant, you can pre-order the Bundant Starter Bundle to save £70 to try Bundant. *Get FREE lifetime membership when you signup to Dirty Laundry.
